March 17, 2020
Dear patients and parents (PLEASE READ),
UPDATE: As of this morning, The Louisiana State Board of Dentistry and Louisiana Department of Health have mandated that all dental practices, including specialists,cease ALL elective, non-essential services from March 18th-April 16th due to the growing concerns of the COVID-19 coronavirus. We ask for your patience as we contact and work with you all over the next several days in rescheduling appointments in as timely and convenient manner as we possibly can.
Over the next four weeks, Turpin Orthodontics will have limited team members in our office on a daily basis from 8:30am-12pm to address emergency appointments only. If you need to contact one of our team members during these limited hours, please call our office at 318-699-9699. Any emergency appointments will follow the same strict appointment protocol as stated in our previous Facebook post. Walk-in emergencies without calling in advance will not be accepted. After hours, our office can still be reached at the number provided on our answering service for extreme emergencies that cannot wait until the next business day.
This temporary closure is subject to change based on future mandates.
We sincerely appreciate your cooperation, understanding, and patience regarding this temporary closure. Take care of yourselves, your families, and your smiles out there in Northeast Louisiana! We’ll get through this, and we’ll be smiling together again before you know it!
Dr. Melannie and Dr. Corbin Turpin
March 16, 2020
To Our Valued Patients:
Due to the current outbreak of the coronavirus, COVID-19, we wanted to send a friendly reminder that we, as always, are taking every precaution necessary to ensure that our patients are safe and healthy throughout their visit at Turpin Orthodontics. We are closely following and monitoring the CDC guidelines as well as recommendations from the American Dental Association and the American Association of Orthodontists. If the recommendations change and dentists are advised to close temporarily we will address it at that time.
If you or anyone in your household or anyone you have been in contact with has experienced in the last two weeks or is currently experiencing the following symptoms: fever, cough, shortness of breath, fatigue or flu-like symptoms, we ask that you simply reschedule your appointment with us. We see many patients a day and for their safety we ask patients experiencing the above symptoms to reschedule your appointment and not risk other patients’ health who may be more vulnerable to infectious diseases. We appreciate your understanding in this matter. Thank you!
In addition, please be advised that during this time we are limiting the amount of people in our office. For our adult patients, please come alone. If the patient is a child, there is a limit of one adult per child. We respectfully request that adults accompanying patients wait either in the reception area, or in your vehicle. Patients only allowed in the treatment area. Children coming in for a new patient exam will be allowed one parent or guardian in the exam room.
- Please brush your teeth at home before your appointment, our toothbrush station will be closed and used only for hand-washing.
- Please do not arrive more than five minutes early for your appointment. Again we are doing our best to limit the amount of people in our office.
- Please limit contact with others – remember the 6 foot rule! Social distancing works!
We, at Turpin Orthodontics, are committed to your health and well being. We are aware of the uncertainties and unknowns with regard to COVID-19. These procedures and protocols may change. We will continue to monitor the situation and guidelines and make changes as needed. We will update you if there are any changes.
Do not hesitate to call our office if we can be of any help or answer any questions.